Privacy Policy
This policy explains how personal data is collected, used and protected. Customize it to reflect your entities, vendors and retention periods.
Information we collect
Account details such as name, username, email, phone number and date of birth; verification documents; transaction and gameplay records; device, browser and IP information; and communications with support.
How we use information
To operate your account, process payments, verify identity, provide bonuses and support, prevent fraud and money laundering, comply with legal obligations, and improve the service.
We do not sell personal data. We share data with payment providers, KYC providers, game providers, hosting and analytics vendors under appropriate agreements.
Legal bases and retention
Processing is based on contract performance, legal obligations, legitimate interests (fraud prevention, service improvement) and consent where required.
Records are retained for as long as required by gaming, tax and anti-money-laundering rules, and then deleted or anonymized.
Your rights
Subject to applicable law, you may request access, correction, deletion, restriction or portability of your data, and object to certain processing. Contact support to exercise your rights.
You may also lodge a complaint with your local data protection authority.
Security and international transfers
We use encryption, access controls, logging and vendor due diligence. No system is completely secure; contact support immediately if you suspect unauthorized access.
Data may be processed in countries other than your own. Where required, appropriate safeguards are used.